Overview
Email templates are a useful tool for delivering information quickly. The following steps detail how to create one:
- Navigate to Settings > Emails
- Select Add New Email button
- Complete the following:
- Select the appropriate "Email Type" - most often it is "Attendee" (a.k.a. People)
- From Address: This is the address of the account that is being used to send the emails out. For example: aisupport@aievolution.com
-
Display Name: This is the name that is displayed in-front of the From Address. You can enter your organization name here such that it is shown as - Attendee Interactive<>aisupport@aievolution.com. The display name helps the receiver know the email sender, which is sometimes not very evident from the actual email address.
<></></>Note: Certain email servers may not support "Display Name" option.
- Reply To Address: This is the address where the reply email has to be sent to. This may or may not be same as your From Address. This could be your support desk email address.
- Select the 'Plain' and 'HTML' text tab and enter your email text
- Click 'Save'
See related articles for more information on setting up email templates
This knowledge article provides information on specific Attendee Interactive features. To ensure continuity with documentation and product functionality, Attendee Interactive reserves the right to amend or update this knowledge article as needed. For more information, reach out to Attendee Interactive Support.