OPTION 1: Forgot Password
Instruct users to click on the 'Get it now!' link on the appropriate sign in page to retrieve their sign in credentials
Users will be prompted to enter their First Name, Last Name, and Email
OPTION 2: Admin Email
From the Admin, hover over the 'People' menu and search for the user who needs their sign in credentials emailed
From the search results page, click on the user's name
In the edit profile screen, click on the the 'SELECT EMAIL TO SEND' drop-down list and select the appropriate email to send user credentials
Review the email and recipients before clicking 'Send'
Click 'OK' to send the email
Note: Any emails containing the AI_UID (Username) and/or AI_PWD (Password) email tags will not CC or BCC other recipients for security purposes. New users will be sent an email with their user ID and a temporary password, returning users will receive an email with their user ID and a link to reset their password. The email with the link to reset a password is time sensitive.